{"id":2335,"date":"2024-02-14T13:23:59","date_gmt":"2024-02-14T18:23:59","guid":{"rendered":"https:\/\/newpath.ca\/?page_id=2335"},"modified":"2024-02-20T09:54:44","modified_gmt":"2024-02-20T14:54:44","slug":"balanced-scorecard","status":"publish","type":"page","link":"https:\/\/newpath.ca\/fr\/balanced-scorecard\/","title":{"rendered":"Balanced Scorecard"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_class=\u00a0\u00bbwidth-container pt-5 pt-lg-6&Prime;][vc_column offset=\u00a0\u00bbvc_col-md-offset-2 vc_col-md-8&Prime; el_class=\u00a0\u00bbtext-center\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1707934879601{margin-bottom: 0px !important;}\u00a0\u00bb]<\/p>\n<h1>Balanced Scorecard<\/h1>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1707934890418{margin-bottom: 0px !important;}\u00a0\u00bb]<\/p>\n<h2>Quarter2 2023\/2024, July to September 2023<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column el_class=\u00a0\u00bbpy-5 py-lg-6 width-container\u00a0\u00bb][vc_row_inner][vc_column_inner el_class=\u00a0\u00bbtext-center\u00a0\u00bb offset=\u00a0\u00bbvc_col-md-offset-2 vc_col-md-8&Prime;][vc_column_text]<\/p>\n<h3>EDI Strategic Pillar (Embedding EDI in our partnerships, programs, and people<\/h3>\n<p>[\/vc_column_text][vc_column_text]<strong>% of clients from diverse backgrounds served in the organization<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: 11%\u00a0\u00a0 Target: 22%<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-green\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>11%<\/td>\n<td>10%<\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><img decoding=\"async\" class=\"wp-image-2266 size-full aligncenter\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow.svg\" alt=\"Arrow pointing right\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_column_text]<strong>% of staff from diverse backgrounds working in the organization (on hold)<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: TBD \u00a0 Target: TBD<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-green\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>OH<\/td>\n<td>OH<\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text el_class=\u00a0\u00bblegend-symbols\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Symbols:<\/strong><\/li>\n<li>&lt; less than<\/li>\n<li>\u2264 less than or equal to<\/li>\n<li>&gt; greater than<\/li>\n<li>\u2265 greater than or equal to<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2270\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow-up-1.svg\" alt=\"Arrow pointing up\" width=\"20\" \/> target met last 2 quarters<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2266\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow.svg\" alt=\"Arrow pointing right\" width=\"20\" \/> target met 1 of last 2 quarters<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2268\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow-down-1.svg\" alt=\"Arrow pointing down\" width=\"20\" \/> target not met last 2 quarters<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bblegend-colors\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1707939834410{margin-bottom: 0px !important;}\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Colour Rating System:<\/strong><\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2290\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/green.svg\" alt=\"green box icon\" \/> Target Achieved<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2284\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/yellow.svg\" alt=\"yellow box icon\" \/> On Track\/Progress Demonstrated<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2288\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/red.svg\" alt=\"red box icon\" \/> Result Beyond Baseline 3 Consecutive Quarters; Re-assess Target<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2286\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/white.svg\" alt=\"white box icon\" \/> No Rating Available \/ Inactive During Current Quarter<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1707939091862{background-color: #f3f3f3 !important;}\u00a0\u00bb][vc_column el_class=\u00a0\u00bbpy-5 py-lg-6 width-container\u00a0\u00bb][vc_row_inner][vc_column_inner el_class=\u00a0\u00bbtext-center\u00a0\u00bb offset=\u00a0\u00bbvc_col-md-offset-2 vc_col-md-8&Prime;][vc_column_text]<\/p>\n<h3>PARTNERS Strategic Pillar (Leading through collaboration)<\/h3>\n<p>[\/vc_column_text][vc_column_text]<strong>% of clients whose family are involved in the treatment\/therapy\/receiving services<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: 25%\u00a0\u00a0 Target: 80%<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-blue\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>25%<\/td>\n<td>70%<\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><img decoding=\"async\" class=\"wp-image-2270 size-full aligncenter\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow-up-1.svg\" alt=\"Arrow pointing up\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_column_text]<strong>% of active initiatives\/programs that include community partners (e.g., MyDawn, LaCle, OST, LITS, etc.)<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: 24% \u00a0 Target: 33%<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-blue\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>24%<\/td>\n<td>27%<\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><img decoding=\"async\" class=\"wp-image-2270 size-full aligncenter\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow-up-1.svg\" alt=\"Arrow pointing up\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_column_text]<strong>% of referrals received through coordinated access (e.g., One Stop Talk, \u201cRight Time, Right Care\u201d, other Ontario Health central region initiatives)<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: 1% \u00a0 Target: 10%<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-blue\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>0.2%<\/td>\n<td>0.4%<\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><img decoding=\"async\" class=\"wp-image-2266 size-full aligncenter\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow.svg\" alt=\"Arrow pointing right\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text el_class=\u00a0\u00bblegend-symbols\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Symbols:<\/strong><\/li>\n<li>&lt; less than<\/li>\n<li>\u2264 less than or equal to<\/li>\n<li>&gt; greater than<\/li>\n<li>\u2265 greater than or equal to<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2270\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow-up-1.svg\" alt=\"Arrow pointing up\" width=\"20\" \/> target met last 2 quarters<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2266\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow.svg\" alt=\"Arrow pointing right\" width=\"20\" \/> target met 1 of last 2 quarters<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2268\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow-down-1.svg\" alt=\"Arrow pointing down\" width=\"20\" \/> target not met last 2 quarters<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bblegend-colors\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1707939834410{margin-bottom: 0px !important;}\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Colour Rating System:<\/strong><\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2290\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/green.svg\" alt=\"green box icon\" \/> Target Achieved<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2284\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/yellow.svg\" alt=\"yellow box icon\" \/> On Track\/Progress Demonstrated<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2288\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/red.svg\" alt=\"red box icon\" \/> Result Beyond Baseline 3 Consecutive Quarters; Re-assess Target<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2286\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/white.svg\" alt=\"white box icon\" \/> No Rating Available \/ Inactive During Current Quarter<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column el_class=\u00a0\u00bbpy-5 py-lg-6 width-container\u00a0\u00bb][vc_row_inner][vc_column_inner el_class=\u00a0\u00bbtext-center\u00a0\u00bb offset=\u00a0\u00bbvc_col-md-offset-2 vc_col-md-8&Prime;][vc_column_text]<\/p>\n<h3>PROGRAMS Strategic Pillar (Delivering Intentional, Quality Services)<\/h3>\n<p>[\/vc_column_text][vc_column_text]<strong>% of clients completing service within expected duration<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: 75%\u00a0\u00a0 Target: \u2265 75%<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-green\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>60%<\/td>\n<td>58%<\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><img decoding=\"async\" class=\"wp-image-2266 size-full aligncenter\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow.svg\" alt=\"Arrow pointing right\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_column_text]<strong>% change\/improvement of clients\u2019 outcomes at end of program (initial vs. final outcomes)<\/strong><br \/>\n<strong>(in progress)<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: TBD \u00a0 Target: TBD<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-green\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_column_text]<strong>% of clients who used QAC and were referred to another program<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: 25% \u00a0 Target: 30%<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-green\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>25%<\/td>\n<td>30%<\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_column_text]<strong>% of Lean quality improvement initiatives that met their targets\/goals. (in development)<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: TBA\u00a0 Target: TBA<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-green\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text el_class=\u00a0\u00bblegend-symbols\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Symbols:<\/strong><\/li>\n<li>&lt; less than<\/li>\n<li>\u2264 less than or equal to<\/li>\n<li>&gt; greater than<\/li>\n<li>\u2265 greater than or equal to<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2270\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow-up-1.svg\" alt=\"Arrow pointing up\" width=\"20\" \/> target met last 2 quarters<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2266\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow.svg\" alt=\"Arrow pointing right\" width=\"20\" \/> target met 1 of last 2 quarters<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2268\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow-down-1.svg\" alt=\"Arrow pointing down\" width=\"20\" \/> target not met last 2 quarters<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bblegend-colors\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1707939834410{margin-bottom: 0px !important;}\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Colour Rating System:<\/strong><\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2290\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/green.svg\" alt=\"green box icon\" \/> Target Achieved<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2284\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/yellow.svg\" alt=\"yellow box icon\" \/> On Track\/Progress Demonstrated<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2288\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/red.svg\" alt=\"red box icon\" \/> Result Beyond Baseline 3 Consecutive Quarters; Re-assess Target<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2286\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/white.svg\" alt=\"white box icon\" \/> No Rating Available \/ Inactive During Current Quarter<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1707939091862{background-color: #f3f3f3 !important;}\u00a0\u00bb][vc_column el_class=\u00a0\u00bbpy-5 py-lg-6 width-container\u00a0\u00bb][vc_row_inner][vc_column_inner el_class=\u00a0\u00bbtext-center\u00a0\u00bb offset=\u00a0\u00bbvc_col-md-offset-2 vc_col-md-8&Prime;][vc_column_text]<\/p>\n<h3>PEOPLE Strategic Pillar (Fostering Resilience, Diversity, Wellbeing, and Retention)<\/h3>\n<p>[\/vc_column_text][vc_column_text]<strong>% of clients\/respondents of feedback questionnaires who identify positive experience of care<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: 100%\u00a0\u00a0 Target: 90%<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-blue\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>94%<\/td>\n<td>86%<\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_column_text]<strong>% Successful integration and collaboration with existing on-boarding processes (proposed)<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: TBA \u00a0 Target: TBA<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-blue\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_column_text]<strong>Feedback in pulse check data collection is positive (pending positive indicators to be determined)<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: TBA \u00a0 Target: TBA<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-blue\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_column_text]<strong>Quarterly staff turnover rate is maintained below 3%<\/strong>[\/vc_column_text][vc_column_text]<strong>Baseline: 3% \u00a0 Target: &lt;3%<br \/>\n<\/strong>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbtable-rating table-blue\u00a0\u00bb]<\/p>\n<table class=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Q1 2023\/24<\/th>\n<th scope=\"col\">Q2 2023\/24<\/th>\n<th scope=\"col\">Q3 2023\/24<\/th>\n<th scope=\"col\">Q4 2023\/24<\/th>\n<th scope=\"col\">Rating<\/th>\n<th scope=\"col\">Trend<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>3.4%<\/td>\n<td>2.3%<\/td>\n<td><\/td>\n<td><\/td>\n<td class=\"td-rating\"><\/td>\n<td class=\"td-symbols\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text el_class=\u00a0\u00bblegend-symbols\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Symbols:<\/strong><\/li>\n<li>&lt; less than<\/li>\n<li>\u2264 less than or equal to<\/li>\n<li>&gt; greater than<\/li>\n<li>\u2265 greater than or equal to<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2270\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow-up-1.svg\" alt=\"Arrow pointing up\" width=\"20\" \/> target met last 2 quarters<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2266\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow.svg\" alt=\"Arrow pointing right\" width=\"20\" \/> target met 1 of last 2 quarters<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2268\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/arrow-down-1.svg\" alt=\"Arrow pointing down\" width=\"20\" \/> target not met last 2 quarters<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text el_class=\u00a0\u00bblegend-colors\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1707939834410{margin-bottom: 0px !important;}\u00a0\u00bb]<\/p>\n<ul>\n<li><strong>Colour Rating System:<\/strong><\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2290\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/green.svg\" alt=\"green box icon\" \/> Target Achieved<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2284\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/yellow.svg\" alt=\"yellow box icon\" \/> On Track\/Progress Demonstrated<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2288\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/red.svg\" alt=\"red box icon\" \/> Result Beyond Baseline 3 Consecutive Quarters; Re-assess Target<\/li>\n<li><img decoding=\"async\" class=\"alignnone size-full wp-image-2286\" src=\"https:\/\/newpath.ca\/wp-content\/uploads\/white.svg\" alt=\"white box icon\" \/> No Rating Available \/ Inactive During Current Quarter<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=\u00a0\u00bbwidth-container pt-5 pt-lg-6&Prime;][vc_column offset=\u00a0\u00bbvc_col-md-offset-2 vc_col-md-8&Prime; el_class=\u00a0\u00bbtext-center\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1707934879601{margin-bottom: 0px !important;}\u00a0\u00bb] Balanced Scorecard [\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1707934890418{margin-bottom: 0px !important;}\u00a0\u00bb] Quarter2 2023\/2024, July to September 2023 [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column el_class=\u00a0\u00bbpy-5 py-lg-6 width-container\u00a0\u00bb][vc_row_inner][vc_column_inner el_class=\u00a0\u00bbtext-center\u00a0\u00bb offset=\u00a0\u00bbvc_col-md-offset-2 vc_col-md-8&Prime;][vc_column_text] EDI Strategic Pillar (Embedding EDI in&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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